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Conference Slides

1. Speakers Profiles
2. Rob Stroud - Governance for your ITSM Environment
3. George Spalding - Is Improvement Really an Option ?
4. Peter Yu - Extreme Management:Implementing ITIL At Oracle IT and with Thousands of Customers
5. Michiel de Boer - Implementing Best Practices- with the Business in Mind
6. Muhundhan Kamarapullai - itSMF and MSC Malaysia
7. David Llewellyn Jones - ITIL in Difficult Time, "So What should I do"
8. Rahim Ngatman - ITSM International Recognition Opportunity
9. Graham Ridgway - Service Mangement, Completing the Jigsaw
10. Gabrielle Morrison - A Service Catalogue Qualification: Your Secret to Raising the profile of IT in your organisation
11. Dr. Goh Moh Beng - The Universal Knowledge between ITSM and Business Continuity Management
12. Anamika Singh - ISO 20K Sharing the Pentasoft Experience

3rd Annual Conference

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Maximising Your Pontential  

MSC Malaysia Capability Development Programme (CDP) is an MDeC initiative designed to help ICT organisations and individuals to maximise their potentials by adopting global good practices, process improvements and professional certifications.
 
It aims at enabling them to focus on their core competency and hone their competitive edge. CDP provides monthly dialogues, seminars, workshops, clinics and financial incentives developed to gear the MSC Malaysia status companies to achieve certifications that would ensure business continuity.
 
 
Take Off With Us at www.mscmalaysia.my/cdp
To participate in CDP complimentary talks and workshops, click here

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